Returns & Refunds Policy

Return:

Yes. You can totally return your item if you are not happy with it with requirement details below.

To return your product, you should mail your product to: 374 N State St #22 Waupaca, Wisconsin(WI), 54981.

We want you to be completely satisfied with your purchase, and we understand that sometimes items may need to be returned or exchanged. Our return and refund policy is designed to make the process as easy and hassle-free as possible.

Return Procedure:

If you receive a damaged, defective, or incorrect item, please contact us within 14 days of receipt to request a return or exchange. We will provide you with a prepaid shipping label to return the item to us, and we will process your request as quickly as possible.

For other returns or exchanges, we accept requests within 30 days of receipt. The item must be in its original condition and packaging, with all tags and accessories included. Please contact us through our website’s contact form or email us at the provided email address to request a return or exchange.

Please note that we do not accept returns or exchanges for personalized or custom items, as well as final sale items. We also do not cover return shipping costs for non-defective items, and we recommend using a tracked shipping method to ensure that the item is returned to us safely.

Refund:

Once we receive your returned item, we will inspect it to ensure that it is in its original condition. We will then process your refund or exchange, depending on your request. Refunds will be issued to the original payment method within 7-10 business days, and we will notify you via email once the refund has been processed.

If you receive a defective item after the 30-day return period, please contact us to request a repair or replacement. We will work with you to find a solution that meets your needs and ensures your satisfaction.

We take all returns and exchanges seriously and strive to provide the best customer service possible. If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us for assistance.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable):

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 374 N State St #22 Waupaca, Wisconsin(WI), 54981.

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping:

To return your product, you should mail your product to: 374 N State St #22 Waupaca, Wisconsin(WI), 54981.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.